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Customer Care

Crucial to business success is the ability to retain and build the customer base.

Who should attend?

Anyone who has direct dealings with customers.

What will you learn?

This course looks at customer care, complaint handling and defining customer needs within your business. Methods to survey customer needs and how to measure customer care are also explored.



Course duration:
1 day.

Please contact us to discuss further.

This area of the business specialises in health and safety courses that are relevant to everyone in business. View courses…

These courses are suitable for people working in ground care, agriculture, arboriculture, forestry, amenities, horticulture and rural industries. View courses…

Millhouse Training
Degrave House • Maple View • Skelmersdale • WN8 9TQ
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